Server administration and management

Server administration and management

With a 12 years experience in server and equipment administration for various Internet providers in Europe, North America and Asia, the DDNET team designed a wide range of utilities to ease the administration, the monitoring and the control over servers and equipment specific to an Internet Service Provider.

Starting from optimized installations of operating systems to creating redundant systems for Internet access, the DDNET team offers you a centralized management solution with the highest standards. Using the hardware equipment capacity, graphics generated using SNMP interrogations allow us to analyse the network capacity on different areas and to control the critical points of the network and possible development plans. By having clear evidence of client traffic, we can develop network optimisation, capacity development and even extension plans in different areas while keeping the focus on customers’ communication needs.

As we can access very detailed graphics, we can implement advanced traffic shaping solutions, QoS and bandwidth administration using our own applications. Over the years the DDNET team created optimisation and bandwidth-reducing solutions using our own algorithms and customized solutions based on transparent proxy servers and web accelerators. The DDNET team constantly monitors the servers, their parameters, the uptime and the status of the services running on them, with notification protocols (email alerts, SMS alerts) installed for emergencies.

In order to ensure a 99.99% guaranteed uptime, DDNET implemented a series of automated software applications and dedicated hardware solutions and offered redundant connectivity and 24h access to the critical servers. For failure situations we created a robust system based on redundant access and control solutions. During the last few years DDNET developed a series of innovative solutions in direct connection to the highest standards for data security and access control on web, mail and database servers.

Using open source solutions, DDNET succeeded in developing a suite of customizable applications to capture and analyse traffic, offering relevant information on the traffic generated by the hosted websites. With access to this information, the beneficiary can use efficient marketing strategies, develop the existing content or even start client-targeted marketing campaigns.

Among the most important statistics offered by our solution

• Hit count — the number of times one page was accessed

• Visits — the visitor number in a given time interval

• Referrers — the pages the clients came from

• Countries — statistics on the geographical areas of the site visitors

• Traffic — the total information quantity that was broadcasted

All this information is processed and presented to the various departments in an attractive graphic format, as spreadsheets for both the management and the financial sectors. All the statistics can be harvested depending on a number of factors (hours, days, months, years, etc.).