System integration


System integration
iptv
IPTV integration for Airbites Romania
IPTV integration for Airbites Romania
  • network transport consulting
  • custom STB interface
  • access/usage analytics
  • content management system
  • customer portal
Our team worked closely with our client to implement a full end-to-end IPTV solution, enabling our clients to offer triple play services to their clients in Romania.
DDNET developed the STB (Set Top Box) graphical interface using a combination of HTML and on-device graphical libraries and integrated both the content management system and custom-made parental control policies into the general customer portal previously developed for our client.
Our experience in network design architecture and transport technologies allowed us to consult with our client and create dynamic content selection packages, as well as provide security feedback and suggestions for the core-network administrators. After a successful pilot program, the solution was launched country-wide and we also developed an analytics platform for Airbites, allowing our client to monitor in real time the content usage levels throughout the network.

iptv
IPTV integration for Airbites Ukraine

IPTV integration for Airbites Ukraine
  • network monitoring & analytics
  • custom STB interface
  • access/usage analytics
  • content management system
  • customer portal

After our successful integration in Romania we also consulted and implemented a similar solution in Ukraine.
In addition to the STB interface, content management and the analytics platform, DDNET also implemented a network-wide monitoring and alert system to better align the local network configuration to the companies group-wide policies and standards.
DDNET also developed a simple application to allow Airbites Ukraine clients to receive the TV packages on their computers, in addition to the Set Top Boxes.

automated solution for dedicated hosting
Full-fledged automated solution for dedicated hosting
Full-fledged automated hosting solution for Airbites Europe and several companies in USA and Asia.
Our DDHOSTED product was designed as a complete end-to-end solution for dedicated hosting. The easy to use client-facing web interface is backed up by a middleware solution capable of automatically install and configure the servers, providing ready-to-use environments in less than 10 minutes from signing up.
By designing the solution to incorporate as many automated processes as possible, we helped our clients lower their operational costs and maintain the entire solution using the already available staff. Dedicated servers were being offered with fresh Linux installations (supported systems included RedHat, CentOS and Debian distributions) that were custom configured both pre and post installation.
For virtual servers we offered both pre-installed and pre-configured images as well as fresh installations, based on the client’s preference. The management interface included both open-source solutions as well as custom developed modules for analytics and system usage statistics, allowing our clients to monitor and manage the hosting solution and better plan for future resources.

system for Call Centers
Ground-up system for Call Centers - live-cd linux distribution, call monitoring, data usage and analytics
The DDNET solution for call monitoring appeared as a consequence of companies to develop more call centers fast and to verify the employees efficiency.
The first phase meant the implementation of the internal data and voice networks by using an infrastructure physically separated for a more efficient control and a higher security of information. We also took into consideration the confidential information that were supposed to be exchanged between the clients and the employees. The Call Center solution and the monitoring solutions were designed with a maximum security level and with redundant voice and data networks. The uptime of the internet connections and of the internal network was intended to be almost 100% and this was one of most important goals of the project. The other essential goal was keeping secure the confidential client information.

The web interface was designed for a considerable number of access levels over the various functions offered by the administrator.
Besides the call archive which can be completely accessed from the web page, we allow live listening of the calls from the same web interface. The details for every call are stored in the database and are displayed in the archive detail page. You also have the possibility to download these conversations. The interface allows you to access an advanced search menu and to sort by various criteria.

The major advantage compared to other commercial solutions is the modular design of the integrated components. The solution is easily adapted to any VoIP platform no matter the network type. Another advantage is the scalability as the application can collect and store information. Their quantity is limited only by the existing hardware, as the installed solutions already stores more than 30000 conversation hours and more than 800 GB in archives.